Degarmo Technologies | Managed IT Support & Management

Product Overview

Managed IT
Support & Management

Proactive, security-first IT management that keeps your business running smoothly — with same-day support, 24/7 monitoring, and a team that actually understands your environment.

Provider Degarmo Technologies

Revision July 2026

Classification Client Distribution

Contents

Founded in 2018, Degarmo Technologies is a veteran-owned Managed Security Services Provider (MSSP) headquartered in Oklahoma City. We provide enterprise-grade IT and cybersecurity solutions tailored for businesses of all sizes — combining strategic leadership with hands-on support and same-day response.

Section 01

Why Managed IT Matters

Most businesses don't have the resources for a full in-house IT department — but they still need reliable infrastructure, fast support, and proactive management. That's where managed IT changes the equation.

Technology failures don't schedule themselves. Whether it's a crashed server on a Monday morning, a ransomware attempt on a Friday afternoon, or a slow helpdesk ticket queue that costs your team hours of productivity — reactive IT support is a cost you can't afford. Degarmo's managed IT services flip this model: instead of waiting for something to break, we proactively monitor, maintain, and optimize your entire environment.

The Cost of Reactive IT

✗ Average downtime event: $5,600/hour
✗ Unpredictable IT costs and emergency bills
✗ Security gaps discovered after a breach
✗ Staff productivity lost to IT bottlenecks

The Degarmo Managed IT Advantage

✓ Proactive issue resolution before failures occur
✓ Fixed monthly costs, no surprise invoices
✓ Security baked into every layer of IT
✓ Same-day support with dedicated expertise

Core Service Features

24/7 Infrastructure Monitoring

Continuous monitoring of servers, networks, endpoints, and cloud resources — with automated alerts and human review for any anomaly.

Helpdesk & Ticket Support

Dedicated helpdesk access for your team — phone, email, and portal — with same-day response SLA on all priority issues.

Patch & Update Management

Automated OS and software patching across all managed devices — tested, scheduled, and documented to eliminate vulnerabilities before they're exploited.

Endpoint Security Management

Integrated antivirus, EDR, and device compliance enforcement — every endpoint locked down and continuously assessed against policy.

Section 03 & 04

The Degarmo Difference & Service Tiers

We don't apply a generic MSP template to your environment. Every engagement starts with understanding your business, your risk tolerance, and your goals.

2018

Founded

100+

Endpoints Managed

99.9%

Uptime Target

Veteran

Owned & Operated

Service Tiers

Every business is different. Our modular tiers let you start with what you need and scale up as your environment grows.

Feature	Essential	Professional	Enterprise
24/7 Infrastructure Monitoring	✓	✓	✓
Helpdesk Support (Business Hours)	✓	✓	✓
Helpdesk Support (After Hours)	—	✓	✓
Patch & Update Management	✓	✓	✓
Endpoint Security (EDR/AV)	✓	✓	✓
Network & Firewall Management	—	✓	✓
Backup & Disaster Recovery	—	✓	✓
Security Awareness Training	—	—	✓
Virtual CIO / Strategic Planning	—	—	✓
Compliance Support (NIST/HIPAA)	—	—	✓

All tiers include a dedicated account manager and monthly reporting. Contact us for custom scoping.

Section 05

Onboarding Process

Getting started with Degarmo is straightforward. Our structured onboarding ensures we understand your environment completely before taking over management.

1

Discovery Call

Free 30-min consultation to understand your current environment and goals

2

Environment Audit

Full inventory of devices, software, and infrastructure — documented and reviewed

3

Proposal & Agreement

Custom service agreement with clear scope, SLAs, and pricing — no surprises

4

Deployment

Agent deployment, tool configuration, and credential setup in a defined window

5

Ongoing Management

Active monitoring, proactive maintenance, and regular check-ins from day one

Industries We Serve

Degarmo works with businesses across industries — anywhere that reliable IT and strong security are non-negotiable for daily operations.

Healthcare & Medical

Legal & Professional Services

Financial Services

Manufacturing

Retail & E-Commerce

Non-Profit Organizations

Government Contractors

Construction & Real Estate

Education

Technology Startups

Veteran-Owned Advantage

Precision, Discipline & Accountability

Degarmo's veteran foundation means your IT environment is managed with the same discipline and attention to detail we applied in service — documented processes, clear communication, and zero tolerance for complacency.

Ready to Get Started?

IT That Works
So You Don't Have To

Let Degarmo take the complexity of IT management off your plate. Same-day support, proactive monitoring, and a team that's invested in your success — not just your ticket queue.

Schedule a Free Consultation

Questions? Email us at info@degarmo.tech or visit degarmo.tech

Headquarters

Oklahoma City, OK

Partnerships

Microsoft · Palo Alto · Fortinet · Lenovo

Founded

2018 · Veteran-Owned

Table of Contents

Core Service Features

Service Tiers

Industries We Serve